Our commitment to equity

We will do whatever we can to assist you in having equitable access to resources and services available through the Library. We encourage you to contact our staff (below, on this page) if you need assistance or advice. 

Start with UQ Student Services

UQ Student Services coordinates support for students with disabilities at the university. Contact a Diversity, Disability and Inclusion Adviser at UQ Student Support to discuss your situation and activate UQ and Library support services.

Access to Library resources

We purchase and subscribe to online resources such as databases and eBooks in preference to print materials. While these materials are generally convenient to access, we are aware that some of these products are not accessible to everyone.

Contact your Librarian for assistance on difficult-to-use resources.

Borrowing, book retrieval, photocopying, and printing

UQ Student Services may provide a participation assistant to help with borrowing Library materials. If you do not have a participation assistant, speak to staff in your Library for help retrieving items from the shelf or for photocopying or printing assistance. 

We appreciate these requests in advance as staff time is limited.

Using eBooks

Visit our Using eBooks page for ways to make eBooks more accessible and easier to read. Find out more about accessible formats and ways to enlarge text or have the content read aloud.

Returning loans to Central Library

You can use the loading zone in Duhig Lane to drive up drop-off your library loans at Central Library.

  1. Drive into Duhig Lane from Campbell Road between Sir Llew Edwards (building 14) and Central Library (building 12).
  2. Park in the marked loading zone and turn your car off.
  3. Return your loans in Central Library and then return directly to your car. (You will require your UQ ID card to enter the library after-hours).

UQ Parking rules apply for use of the loading zone. Stops should be kept to a minimum and for the purposes of returning loans only.

See Casual parking at St Lucia campus, section Short-term loading vehicles, for details.

Scanning and accessible formats for clients with a print disability

We provide resources in accessible formats for your research or study.

Print item scanning

We scan print items, such as books and articles, into an accessible format where there is no suitable electronic version.

Request a print item scan

HathiTrust eBooks

We can provide eBooks from the HathiTrust Digital Library, offering a collection of millions of digitised titles.

Request HathiTrust eBook

Open resources

Website accessibility

The Library website aims to conform to the W3C Web Content Accessibility Guidelines (WCAG) 2.0 to Level AA. You can help us fix any accessibility problems on our site by reporting them to webmaster@library.uq.edu.au.

See our web browser compatibility statement for more information.

Our facilities

  • are wheelchair accessible
  • include lifts
  • include height-adjustable desks
  • Library computers have the Dyslexie font installed (select it in applications like MS Word or your web browser)
Height adjustable desk.
All locations have height adjustable desks (including one in each training room). People with mobility impairment have priority of use. Desks have signage for easy identification.

View floor plans for accessible features of our Library locations.

Assistive technology rooms

Assistive technology rooms contain special software and equipment and are available to students authorised by their Diversity, Disability and Inclusion Adviser.


You may request a locker in the Library each semester. Contact a Diversity, Disability and Inclusion Adviser for details.

24/7 spaces

Some of our locations are open 24-hours/7-days during semester study periods. The spaces are monitored by UQ security but are unstaffed during out-of-hours periods:

  • make sure you have your UQ Student ID card with you
  • always protect your belongings and take them with you
  • Keep safe on campus with the UQ SafeZone app and adding UQ Security as a phone contact.

Safety during an evacuation

  • your Diversity, Disability and Inclusion Adviser from Student Services can organise an evacuation walk-through of your 24-hour location
  • 24-hour facilities have refuge areas inside Fire stairwells with emergency red phones that connect directly to UQ security
  • make yourself known to a UQ security guard or Library staff if you need help during an evacuation

We value your feedback on our locations and facilities.

Participate in client experience sessions

We regularly seek feedback about the accessibility of our web services. Sign up to participate in a client feedback session if you would like to be involved.

Library contacts

Contact our staff for a consultation or for questions on finding and accessing Library resources.

Erin Pearl

Architecture and Music Library,
UQ St Lucia Campus

Naminda Peiris

+ 61 7 3346 3689

Dorothy Hill Engineering and Sciences Library, UQ St Lucia Campus

Kellie Ashley

+ 61 7 3346 3549


Walter Harrison Law Library,
UQ St Lucia Campus

Jeanette Shaw

+ 61 7 3346 3522


Central Library, UQ St Lucia Campus

Angela Hannan

+ 61 7 3365 6064

UQ Gatton Library

Maria Chalmers

+ 61 7 5460 1736


Herston Health Sciences Library

Kerry Breen

+ 61 7 3365 5353

UQ/Mater McAuley Library

Ann Gray

+ 61 7 3163 1724