Contact us

AskUs service available online to help you

From 26 March, our AskUs team is available to help you online. Contact us using Chat or send us a question and we'll get back to you. AskUs service points are closed until further notice. See temporary changes to library hours and services for more information.

AskUs - we're here to assist

AskUs is our help and information service. Contact us anytime.

Library chat

Live chat

Our service is available during staffed hours.

Submit an enquiry

Ask online

We will respond to your enquiry within one day.

 07 3346 4312

Zoom call

Request a Zoom call from one of our friendly staff via Chat or online form.

Opening hours

Visit us

Service points are closed until further notice.

AskUs can help you with

  •   Searching
  •   Accessing resources
  •   Referencing
  •   Borrowing and membership
  •   Wireless internet
  •   Learn.UQ (Blackboard)
  •   Printing
  •   Student passwords

Contact your Librarian

Each school, institute, centre or faculty has a dedicated Liaison Librarian who provides advice and services to support you. Our librarians can help with:

  • research-related enquiries 
  • referencing and EndNote
  • training and development
  • citation analysis and research impact
  • scholarly publishing and data management

Frequently asked questions

Before contacting us, try browsing or searching for common questions.

More ways to contact us

Meet our Leadership team

Find out more about our organisational structure, including our University Librarian and leadership team

Give feedback

Submit comments and suggestions. We appreciate and respond to your feedback.

Postal address

Level 6, Duhig Tower
The University of Queensland
Brisbane QLD 4072

Follow us on social media

Connect with us for useful updates and to let us know how our services are working for you.