Overdue items
Fines and penalties for overdue items
Overdue fines apply for overdue items and you will not be able to borrow, renew, or place requests if you have one or more overdue items.
- We send Library notices by email to help you keep track of loans
- You can view and renew your loans online
| Loan category | Overdue fine | Replacement charge for very overdue items |
|---|---|---|
| General, including Semester | n/a | 14 days after due date $145 replacement charge* |
| 3 day & 7 day | n/a | 14 days after due date $145 replacement charge* |
| 2 hour, end of day & 24 hour | n/a | 14 days after due date $145 replacement charge* |
| Document delivery items | n/a | 14 days after due date $145 replacement charge (fully waived when item is returned). |
| Hololens | $35 per day | 14 days after due date $5600 replacement charge (fully waived when item is returned). |
Laptop (24 hour & 28 day loans) Laptop charger | n/a | 14 days after due date Laptop: $1250 replacement charge* Laptop charger: $90 replacement charge* |
Laptop charging locker (24 hour loan) Collect your device to return the loan of the charging locker | n/a | 14 days after due date Laptop charging locker: $1250 replacement charge* |
Fines are totalled and added to your account when items are returned and processed.
* For this replacement charge, a $20 administration fee is payable. The remainder of the replacement charge will be waived when the item is returned.
E.g. for a replacement charge of A$145, $20 is payable and $125 is waived.
Fines for very overdue items
We take the non-return of library items seriously and academic sanctions do apply. You may be prevented from re-enrolling in UQ courses if within 14 days of receiving the replacement charge for a very overdue item:
- you fail to return an item to the library OR
- you fail to pay the replacement charge
UQ Library reserves the right to take further action if you leave the University with Library property.
Dispute overdue fines/extenuating circumstances
Email askus@library.uq.edu.au to dispute a fine or explain extenuating circumstances.
Dispute a fine
- Contact us within 14 days of receiving the replacement charge for a very overdue item
- Provide a valid explanation as to why library items have not been returned by the due date
Extenuating circumstances
We will listen sympathetically.
- Contact us as soon as possible if you have very overdue or damaged items
- You may incur a replacement charge for very overdue or damaged items
- If a replacement charge is paid for a very overdue item and the item is subsequently returned, refunds will not be given after 28 days
Applicable policies and rules
Replacement costs are payable under the Library Code of Practice