Document supply Australian and overseas libraries
The University of Queensland Library lends and supplies copies of material from our collection to other libraries per the Australian ILRS Code and under the Copyright Act 1968 (Cth).
Due to copyright regulations, we cannot complete document supply requests from individuals. Submit your request via your educational institution or local library. Individuals can also order copies online via the National Library of Australia's Copies Direct service.
Australian libraries can submit document supply requests via:
- LADD (Libraries Australia Document Delivery)
- RapidILL
- Our Document Delivery Portal (for registered libraries - email dds@library.uq.edu.au to register your library)
There are four levels of service, with additional costs determined by delivery method and volume.
| Service type | Time frame | Cost (includes GST and delivery) | Delivery method |
|---|---|---|---|
| Core | Item sent or negative response within 4 business days. |
Copies: |
Copies: Loans: |
| Rush | Item sent or negative response within 24 business hours. |
Copies: |
Copies: Loans: |
| Express | Item sent or negative response within 2 business hours. |
Copies: |
Copies: By a link in an email, CloudStor, Article Exchange or express post. Loans: By negotiation. |
| QULOC (subject to bi-lateral agreement) |
Item sent or negative response within 2 business days. Given priority over other Core requests. |
Service cost: Express and Rush costs as above. |
Copies: |
- Loans are for 8 weeks. Renewals may be requested. Loans are subject to recall after 1 week.
- Requests must include a copyright declaration.
- Additional charges apply for scanned copies of more than 25 pages, and printed items sent via post due to license conditions.
- Prices for special copying, e.g. fragile materials, microfiche, microfilm maps, and scan over 50 pages, are by negotiation.
Payment options for Australian libraries
- Libraries Australia Payments Service
- Registered libraries: credit card (Visa or MasterCard)
Overseas libraries can submit document supply requests via:
- OCLC WorldShare Interlibrary Loan
- RapidILL
- Our Document Delivery Portal (registered libraries). Email dds@library.uq.edu.au to register your library.
| Service type | Time frame | Cost | Delivery method |
|---|---|---|---|
| Copies | Item sent or negative response within 4 business days. | OCLC – IFM: USD$20 Registered Libraries: AUD$21.10 |
By OCLC Article Exchange, email or by airmail. |
| Loans | Item sent or negative response within 4 business days. | OCLC – IFM: USD$35 Registered Libraries: AUD$32.40 |
By airmail. Express Post costs by negotiation. |
- Loans are for 8 weeks. Renewals may be requested. Loans are subject to recall after 1 week.
Payment options for overseas libraries
- OCLC ILL Fee Management Service
- Registered libraries: credit card (Visa or MasterCard)
Exceptions
The following materials are generally not available for loan:
- journal issues
- Fryer Library and Hayes collections
- recently published monographs
- items in High use collections
- reference material
- Law Statutes and Reports
- UQ theses
- DVDs of television broadcasts.
UQ theses
We cannot loan UQ theses via document supply. Other libraries can order copies of UQ theses.
Off-air television recordings
Universities, TAFE institutions and schools that are signatories to the Screenrights Australian Education Licence can request copies of off-air broadcasts.
To request a copy of a recording in the UQ collection for your institution, please submit a request via:
- Libraries Australia Document Delivery (LADD) (Australian libraries)
- OCLC Worldshare Interlibrary Loan (overseas libraries)
- Our Document Delivery Portal (email dds@library.uq.edu.au if your library is not registered)
Contact us
Postal address
Document Delivery
UQ Library – Processing Room
via Building #99 Warehouse
The University of Queensland
13 Glass House Road
Brisbane 4072
Queensland
Australia