Document supply services currently available

[Updated 4 March 2021] We can supply:

  • copies from online journals and eBooks where licence conditions allow
  • copies and loans of physical items located at the Library Warehouse, JK Murray Library, and PACE Health Sciences Library

Until further notice, we are unable to supply Rush and Express requests from other locations.

Please check back for updates about our services.

Service options

Australian libraries can submit document supply requests via:

There are four levels of service, with additional costs determined by delivery method and volume.

Core

Item sent or negative response within 4 working days.

Copies

  • Service cost: $18.50
  • Copies delivered by a link in an email, CloudStor, Article Exchange or standard post (or equivalent)

Loans

  • Service cost: $28.50
  • Loans are delivered by standard post (or equivalent)

Rush

Item sent or negative response within 24 hours.

Copies

  • Service cost: $37.00
  • Copies delivered by a link in an email, CloudStor, Article Exchange or express post

Loans

  • Service cost: $52.00
  • Loans are delivered by express post

Express

Item sent or negative response within 2 hours.

  • Copies service cost: $55.50
  • Copies delivered by a link in an email, CloudStor, Article Exchange or express post
  • Loans delivered by negotiation

QULOC (subject to bi-lateral agreement)

  • Item sent or negative response within 2 working days
  • Given priority over other Core requests.
  • Express and Rush levies as above.
  • Service cost: $9.90
  • Copies delivered by a link in an email, CloudStor, Article Exchange or express post

Conditions

  • All prices are in Australian Dollars and are GST inclusive.
  • Working days are measured in whole days and hours of business are 8am-5pm AEST, Mon-Fri.
  • Loans are for 8 weeks. Renewals may be requested.. Loans are subject to recall after 1 week.
  • Requests must include the statement: This complies with s50 of the Copyright Act 1968

Delivery, volume and format conversion charges

  • Prices include delivery
  • Prices for special copying, e.g. fragile materials, microfiche, microfilm maps, and scan over 50 pages are by negotiation.

Payment options

Contact

Email:  dds@library.uq.edu.au
Phone: +61 7 3443 3010

Document Delivery
UQ Library Processing Room
Level 1, Central Library (Building 12), St Lucia Campus
University of Queensland, 4072
Australia