Service options

Australian libraries can submit document supply requests via:

There are four levels of service, with additional costs determined by delivery method and volume.

Core

Item sent or negative response within 4 working days.

Copies

  • Service cost: $18.70
  • Copies delivered by a link in an email, CloudStor, Article Exchange or standard post (or equivalent)

Loans

  • Service cost: $28.80
  • Loans are delivered by standard post (or equivalent)

Rush

Item sent or negative response within 24 hours.

Copies

  • Service cost: $37.40
  • Copies delivered by a link in an email, CloudStor, Article Exchange or express post

Loans

  • Service cost: $52.60
  • Loans are delivered by express post

Express

Item sent or negative response within 2 hours.

  • Copies service cost: $56.10
  • Copies delivered by a link in an email, CloudStor, Article Exchange or express post
  • Loans delivered by negotiation

QULOC (subject to bi-lateral agreement)

  • Item sent or negative response within 2 working days
  • Given priority over other Core requests.
  • Express and Rush levies as above.
  • Service cost: $9.90
  • Copies delivered by a link in an email, CloudStor, Article Exchange or express post

Conditions

  • All prices are in Australian Dollars and are GST inclusive.
  • Working days are measured in whole days and hours of business are 8am-5pm AEST, Mon-Fri.
  • Loans are for 8 weeks. Renewals may be requested. Loans are subject to recall after 1 week.
  • Requests must include a copyright declaration.

Delivery, volume and format conversion charges

  • Prices include delivery
  • Prices for special copying, e.g. fragile materials, microfiche, microfilm maps, and scan over 50 pages are by negotiation.

Payment options

Contact

Email:  dds@library.uq.edu.au
Phone: +61 7 3443 3010

Document Delivery
UQ Library Processing Room
Level 1, Central Library (Building 12), St Lucia Campus
University of Queensland, 4072
Australia