Request items

We'll try to get you the resources you need for teaching, learning, and research.

Request options

Library Search records may display a range of request options after you have logged in:

Place a request for general loan items, scanned copies, and resources from another Library.
Place a purchase request to suggest published resources for addition to the Library collection.
Make an appointment to request access for special collections located in the Fryer Library.

The request options and forms displayed will vary by a number of factors, including your eligibility to place requests by membership type, the current availability of the item, the item's location, and the loan policy.

In some cases there will be no request options shown because you are expected to retrieve the item yourself.

Place a request

Search for the resource in Library Search, and open the item
Under Get it, click the Place a request link
An embedded form will display, or you will be navigated to a form in the Document Delivery Portal
Follow the prompts to complete the form, including any options for selecting a pickup location and checking prefilled resource details

Note: Pickup locations will vary by the item's location and availability. They will usually not include libraries on the same campus as an available item, as you are expected to retrieve the item yourself. If you're an external/remote student, select Home Delivery. Clients with disabilities may request staff assistance.

Place a request option link in Library Search — Click the **Place a request** link in Library Search to request an item.

You can also place a request for document delivery in a manual blank form. See Request document delivery for details.

Request purchase

An option to Place a purchase request may appear to suggest additions to the collection
See Request a purchase for details.

Make an appointment to request access

An option to Make an appointment to request access may appear for resources held in our Fryer Library. Fill out the booking form to make an appointment in advance of your visit.
Non-UQ clients can fill out the booking form to make an appointment. Please register for membership before arriving for your appointment, for loan of materials while being viewed in the Reading Room. Become a member.
After making your appointment, use the link in your confirmation email to request resources you would like to access.
See FW Robinson Reading room for details.

Pick up requested items

We will email you when your requested item is available from the Requested items area in your selected pickup location.

Please make sure to check the date on your emailed notice, or in your Library account > Requests, and collect your requested item promptly.

The item will be kept for you to collect for 5 days. It may be longer due to closed days for the pickup location and for Document Delivery resources.
We will send you a reminder if the item is not picked up after 3 days.
If you no longer require the item, you can cancel through your Library account > Requests.
If you don't pick up the item and we send you an email notice of cancellation, you will need to place a new request.

Use your UQ ID card or library card to borrow your requested items at a self-service loan machine. By borrowing from the Library you agree to comply with our borrowing rules.

Building access: The Central Library and the Dorothy Hill Engineering and Sciences Library is 24/7 access only for UQ students and staff using their UQ ID card. Community borrowers and other library members are welcome to pick up requested items during the periods listed under Hours for community members and visitors.