We'll try to get you whatever you need for teaching, learning and research. There are different ways to request different types of items.

Update to requests and loan recalls

Changes effective 27 January 2021.

You can request items in Library Search. Where the item is unavailable (on loan) it will be recalled. 

  1. The current loan on the item will be adjusted to 14 days unless the item is due back sooner. Should the loan become overdue the account of the borrower will be blocked from borrowing activities (borrowing, renewing, and requesting) until the item is returned. From 27 January 2021, library fines also apply.
  2. When the item is returned it will be quarantined and then delivered to the Requested Items section you select for pickup. The pickup location for requests does not include libraries on the same campus as an available item.
  3. We will let you know when the item is ready to collect by email.

Note that some clients may find it difficult to return items quickly and that your request may be affected by delays beyond our control. Contact us if you require assistance with requesting or a recalled loan.

Please check Library Search for the item you need before placing a request as much of our collection is available immediately online.


You can request books that are:

  • on loan to another client
  • at the Warehouse, or
  • available on the shelf at another campus.

Pickup locations for requests do not include libraries on the same campus as an available item. In these cases, please retrieve the item yourself. Clients with disabilities may request staff assistance.

Collect requested items

Items you've requested are placed in the "requested items" area in the library selected as the pickup location.

24/7 access in Central and Dorothy Hill Libraries

Please note that the requested items' sections in Central and Dorothy Hill Engineering and Sciences Libraries are accessible to UQ students and staff 24/7 using their UQ ID card.

Community borrowers and other library members will only be able to collect requested items from this library during staffed service hours

Journal articles and book chapters

Place a document delivery request for:

  • items we don't hold in the Library collection
  • scanned copies of journal articles and book chapters from our print collection


Fryer Library material

Special collections housed in the Fryer Library are available for viewing in the reading room but must be requested ahead of your visit.

Other requests or help

Contact us if you need assistance with borrowing or requesting.

Request an item

  1. Log in to the Library website
  2. Find the item in Library Search and click on its title
  3. Click on or scroll to Get it
  4. Click the Place a request link
Place a request link in Library Search
Click the Place a request link in Library search to request an item that is on loan, at the Warehouse or at another campus.
  1. Choose your pickup location from the available list
    • if you're an external/remote student, select Home Delivery
    • Pickup locations do not include libraries on the same campus as an available item. In these cases, please retrieve the item yourself.

The pickup location options for your request

  1. Click Place a request

We will email you when your request material is available for pickup. Go to the requested items shelf at your selected library location to collect your item or ask our staff for assistance. The item will be kept for you for 5 days. Go to My Account to check or cancel your requests.

For resources not held by the library, place a document delivery request or request a purchase.