Print, scan & copy

Use your UQ ID card or UQ login to pay for printing. They are linked to your print account.

Guests can register for an account

Your print account

Printing, scanning and photocopying

• Print a document
• Photocopying
• Scanning to email or USB
• Print from your mobile device

Printing & photocopying costs

• Duplex: print on both sides of a piece of paper.
• Scanning to USB or e-mail is free from Library printers

Refund print credit

Print error

Request a refund via your print account if you are charged for printing you do not receive due to a print error.

When finishing your studies

If you are completing your studies, you can request a refund of your remaining print credit. We will refund the money to the debit or credit card used to purchase the credit, or into your bank account depending on how long ago you purchased the credit. Most refunds are processed within four to six weeks.

Email printing@library.uq.edu.au to request a refund. Please include your:

• UQ username or print card number
• current email address
• last two printing payment receipt numbers, emailed to you at the time of purchase
• bank account details (bank name, BSB, account number and account name)
• address.

Get printing help

For help with printing you can:

• Check these Print, Scan and Copy pages for quick online help
• Try another printer if the current one is not working using our printer locations page
• Request a refund of your print credit online if you have a printing error after paying for your print job
• Email our Printing Support team at printing@library.uq.edu.au for further help.

Didn't find it here?

• UQ Print on-campus printing service.
• High quality and specialised scanning - available to visitors of the Fryer Library. For self-service scanning of special collections items within the FW Robinson Reading Room only.