The University of Queensland Library is run by the University Librarian and the Library Executive.

  • The University Librarian is the Chief Executive Officer of the Library and reports to the Deputy Vice-Chancellor (Academic) of The University of Queensland.
  • The Library Executive are Directors of Library Services.

Caroline Williams
University Librarian

Office: Level 6, Duhig Building, The University of Queensland.




Karen Platz


Personal assistant

Karen Platz

+61 7 336 56551

About Caroline Williams

As the University Librarian, Caroline Williams is responsible for leading The University of Queensland Library, with a particular focus on enhancing the student experience of the Library, developing partnerships and collaborative ways of working, and building support for research, including open access.

Prior to her appointment at The University of Queensland in February 2019, Ms Williams was Director of Libraries, Research and Learning Resources at the University of Nottingham.

During her time at Nottingham, Ms Williams led a student-focused transformation strategy that saw an increase in student satisfaction with library services and oversaw a number of major projects including an award winning library building redevelopment and strategic University-wide projects including research and data management (RDM).

Library Executive

Heather Todd
Director of Learning and Research Services

Heather Todd is the Director of Learning and Research Services and she brings a wealth of knowledge to the role from over 25 years working in academic and research libraries. She has made significant contributions across all library services, including, managing human, financial and physical resources, strategic planning, organisational change, collection development, repository management, information services and project management. 

In her role she oversees the development of policy and services in the areas of client services, research evaluation, data management and scholarly publishing.  In 2010, 2012 and 2014/2015 she was the Director of The University of Queensland’s ERA (Excellence in Research for Australia) program being responsible for the University’s submission to the Australian Research Council. 

Heather completed a Bachelor of Arts (Librarianship) at the University of Canberra and has also completed a Graduate Certificate in Executive Leadership at the University of Queensland in 2014.  In 2011 Heather was awarded the VC’s UQ Leadership Award. 

She is actively involved in the library profession and has been a member of various Australian Library and Information Association (ALIA) executive committees. She is currently the Regional Coordinator for the IFLA Asia and Oceania Section and a committee member on the IFLA Health and Biosciences Section.  

Tom Ruthven
Director of Information Systems and Resource Services

Tom Ruthven has worked for libraries for 32 years and during that time he has played an integral role in the creation of the current academic library environment in Australia. Through his work at the National Library of Australia, The University of New South Wales Library and The University of Queensland he has increased access to scholarly information resources and enhanced the profile of academic libraries in the areas of scholarly communication, information management and data management. 

In his role at UQ Library he oversees the coordination and management of the online user experience, analysis of the overall client experience, process analysis and business requirements and coordination of web content. 

In 2011 Tom was recognised for his leadership in transforming scholarly publishing in Australia with a Council of Australian University Librarians Achievement Award. He currently represents UQ on the Standards Australia Committee for Computer Applications, Information and Documentation. 

Tom completed a Bachelor of Science at the University of Tasmania and a Graduate Diploma in Library Studies at South Australian Institute of Technology. 

Annette McNicol
Director of Library Corporate Services

Annette McNicol joined the University of Queensland Library at the beginning of 2015 as Director, Library Corporate Services. In this role, Annette oversees the specialist areas of Human Resource Management, Public Relations and Marketing, Philanthropy, Finance, Facilities Planning and Management, Strategic and Operational Planning, Fryer Library, Copyright and Project Management.

She has worked interstate and overseas in both public and academic libraries for over thirty years. Annette was the University Librarian for the University of Waikato in New Zealand and while she was there she played an integral role in the design, development and fit out of a $34 million Student Hub facility.  

Annette is passionate about business improvement, organisational renewal and transformational cultural change and believes that people are the most important asset within an organization. She has a strong track record of successful and sustainable change management in a range of settings.

In additional to professional library qualifications, Annette has a Bachelor of Arts from the University of New England and a Master of Technology Management from Griffith University.