Our mission

The Library is integral to learning, discovery and engagement at The University of Queensland.
We provide access to high quality scholarly information resources, client focused services, and
physical and online spaces that support teaching and research at the University.

We provide pathways to enrich learning and research experiences that enable engagement with
the University and the wider community.

Purpose

The Library is integral to achieving world-class scholarship at The University of Queensland. We work in partnership with the academic community to provide convenient access to quality information, and to manage and provide access to UQ scholarship. We provide information services which are customisable to individual needs and which recognise disciplinary perspectives and their information requirements. We engage with the community to foster scholarship. We strengthen the culture of collaboration and partnership within the University.

Our values

The Library shares The University of Queensland's values.

The way we work

The way we work is summarised as the UQ Library Way: 

We stand with you –  we too are students, researchers, teachers, seekers, dreamers, makers, and leaders.
We will help you grow – we will grow with you  – we will share what we grow with the world.

Understanding

  • communicating well (internally and externally) to build shared understanding
  • knowing our community and what we need
  • respecting diversity and encouraging aspiration
  • using data, evidence, and knowledge to guide us
  • hitting the service suite-spot to bring joy

Providing opportunities

  • giving people inspiring and safe spaces they want to be in and click on
  • collecting, curating and sharing the best resources and intelligence
  • delighting people with tools, technology, and information
  • making introductions and connections
  • sharing, exhibiting and celebrating

Supporting

  • building a culture of empowerment – for our staff and our clients
  • developing and sharing the skills and knowledge our clients most need
  • including hospitality and welcome into all we offer
  • being a friendly face and a skillful, helping hand
  • balancing scalable self-help with deep support for those who need it
  • embracing new ways and taking risks - but not to people’s well-being

Collaborating

  • going beyond enabling to lead experiences
  • co-creating, partnering and engaging with constant focus on the value we add
  • working well together and to enable inclusiveness, reconciliation, and altruism
  • building mindfully a One UQ team using transfunctional teamwork

We model and promote sustainability. We practise and advocate social, environmental, academic, professional, and fiscal responsibility.