Library Student Experience manages the frontline student experience including information and IT assistance and support for students and Library clients. The team also oversees library spaces and their development.

Jeffery Cruz, Director

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Client Experience and Space and Site Services

  • Provide client help at Library service points, and by phone, email and chat
  • Provide students with information technology assistance
  • Provide and maintain Library spaces

Sandra Rothwell, Senior Manager

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Digital Capability Support

Digital Capability Support leads digital and IT support and training for our students, as well as software training for staff.

Luke Gaiter, Senior Manager

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