ePortfolio Journal with External Assessor sign off

Accessing ePortfolio Journals:

1. Enter ePortfolio through any link in your course.
2. Click on Menu.

3. Click on Work.

4. Click on Journals.

Creating a new journal:

1. Enter the name of your journal in the Name box.

2. Click on Choose Journal Template drop-down box and select the required Journal.

3. Click on the Start New Journal button.

4. Journal will launch automatically.
5. Click on the Return button to exit the Journal.

Tip: You only need to create the journal once.

Warning: If you select the wrong journal template, you can delete the journal prior to making any entries inside the journal.

Accessing an existing journal:

1. From the journals page, click on the required journal from the My Journals list and select Edit.

2. The Journal will launch automatically.

Add a journal entry:

1. Access required journal
2. Click on the New Journal Entry button.

3. The journal entry window will open.

4. Complete details on the form.

Note: Required fields must be completed before submitting the journal.

5. Click on the Choose Supervisor button.

6. Ensure the correct Department Contact List is selected (if you belong to multiple Departments) in the first column.

Note: Your Department is equivalent to the School to which your course belongs.

7. In the middle column, find your external supervisor from the list or type their name in the Type here box.

Tip: Once selected the supervisor will appear automatically in the third column.

8. Click on the Done button.

Tip: If you select the wrong supervisor click on the Delete All button.

9. Click on the Save & Continue button at bottom of the page.

10. Scroll to the top and click on the Close button.

10. Repeat as required.

Edit or Delete a journal entry

1. Access the required journal.

2. Click on the Edit button to update the journal entry or click the Delete button to delete the entry.

Warning: Once an external supervisor completes the sign-off, you will not be able to delete or edit your entry.

Troubleshooting

If you are unable to select your assessor's name:

1. Check that you have the correct spelling for your assessor’s name
2. Contact your course coordinator as your assessor's name may not be in the system

If your assessor is not receiving the email to mark your work, try the following:

1. Have your external assessor check their SPAM or JUNK folder in the email account.
2. Have your external assessor do a search of their inbox for an email with the subject line Journal Sign-off Request from (Student Name).
3. Have your external assessor complete a Lost Invitation Retrieval. This will require them to enter the email address that has been provided to your School by the external assessor.
4. If still having problems contact the Library AskUs service for further assistance.

Issues with viewing work on a website:

1. Confirm the internet browser is up to date. The recommended browser is Google Chrome.
2. Clear the browser’s cache http://userguide.chalkandwire.com/d/yqfj6g
3. Disable add-ons / extensions http://userguide.chalkandwire.com/d/x7md6l