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Troubleshooting Inspera Exam Portal

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I need help with:

  • Logging in with my UQ Username
  • Logging in with Multi-Factor Authentication (MFA)
  • Finding my exam in Inspera Exam Portal
  • My exam content is not loading / uploading incorrectly
  • Inspera Exam Portal is not opening 
  • Inspera Exam Portal quit unexpectedly 
  • I see a “your browser is not correct” message

I’ve received an error message on my screen:

  • Update Windows notification appears on login page
  • Red screen error message
  • "Obsolete app version" error message
  • Clock accuracy error
  • Environment error
  • "Failed to acquire full disk access" error message in MacOS
  • "Failed to retrieve process blocklist" error message
  • "Not enough free memory" error message
  • Unsupported CPU
  • Remote desktop not supported
  • Incorrect number of screens
  • Wrong application location (MacOS)
  • Your graphics driver does not appear to support OpenGL
  • "Your browser is not correct" error message
  • Download Inspera Exam Portal
  • Troubleshooting Inspera Exam Portal
    • Clock accuracy error in Inspera Exam Portal
    • Environment error in Inspera Exam Portal
    • Failed to acquire full disk access in Inspera Exam Portal
    • Failed to retrieve process blocklist in Inspera Exam Portal
    • Finding my exam in Inspera Exam Portal
    • Incorrect number of screens
    • Inspera Exam Portal is not opening
    • Inspera Exam Portal quit unexpectedly
    • My exam content is not loading / uploading incorrectly in Inspera Exam Portal
    • Not enough free memory in Inspera Exam Portal
    • Obsolete app version in Inspera Exam Portal
    • Red Screen error message when using Inspera Exam Portal
    • Remote desktop not supported
    • Unsupported CPU in Inspera Exam Portal
    • Update Windows notification appears on login page in Inspera Exam Portal
    • Wrong application location (MacOS) in Inspera Exam Portal
    • Your browser is not correct
    • Your browser is not correct
    • Your graphics driver does not appear to support OpenGL in Inspera Exam Portal
  • Using Inspera Exam Portal for on-campus exams
  • Using Inspera Exam portal for off-campus exams