This guide details the process of completing a Blackboard Test (mid-semester, end-of-semester, deferred or supplementary) Learn.UQ exam, where all exam questions are included within a Blackboard Test.

You will need to start your exam at the time listed on your personal examination timetable. You must start submitting after the exam start time + duration (check your personal exam timetable) + 10 minutes planning time. 

Note: It may take up to 15 minutes for your exam to upload and submit.

Late penalties will be applied after exam start time + duration + 10 minutes planning time + 15 minutes submission time, unless there is sufficient evidence that you encountered problems with the system and/or process that were beyond your control. 

For information on preparing for your Learn.UQ exam, refer to the Preparing for online exam success guide.

Tip: Complete the self-enrol Learn.UQ Practice Exam to become familar with the exam process and test the set of your device.

6. Technical support during your exam

Getting back into the test

If you lose your internet connection while completing a Blackboard Test, you will be able to resume the test once your internet connection has returned by clicking on the Blackboard Test link again. You will resume the test from the question you were on. 

Note: The timer will continue counting down while you are outside of the test. 

Contact AskUs

If there are technical issues, a team of UQ staff are available to assist. Remain calm and contact AskUs for assistance immediately. The Examinations Support Team (including staff from ITS, ITaLI, eLearning and Examinations) will work alongside AskUs to resolve any technical issues that may arise as soon as possible so you can continue with your exam.

Contact AskUs: 

For non-invigilated exams, ensure you take screenshots of the issue. 

For invigilated exams, inform the Proctor of what you are doing as you will need to use your phone to take a photo of the screen.