Browzine trial complete, service will not be continued

Our Browzine trial (February-July 2018) has concluded. Thank you for trying the service and for sending us your feedback. We have reviewed the usage statistics and your comments and we will not be continuing this service going forward.

How we evaluate products and services

When evaluating any new service, we take into account:

  • the ongoing cost of the product
  • costs associated with product support
  • the consistency of the interfaces and experiences we present to you, our clients
  • flexibility and customisation of the interface
  • how features compare with existing tools
  • usage statistics
  • your feedback

The result

The cost of an annual subscription to this service is similar to that of a top-tier scientific journal. Usage and feedback did not support continuing with this service.

Browzine usage

The graph demonstrates the difference in usage between UQ Library Search and Browzine during the trial period.

Graph comparison usage of UQ Library Search and Browzine, January-May 2018. Description below.
Graph description: usage of UQ Library Search as compared to Browzine, January-May 2018:
Search sessions UQ Library Search 1,098,315, Browzine 13039
Favourite views UQ Library Search 11,068, Browzine 1554
Downloads/full-text views UQ Library Search 1,201,617, Browzine 14824

There was also not a clear, consistent increase in the use of Browzine each month, using metrics like sessions, bookshelf views, table of contents views, downloads or total usage in minutes.

Your feedback

We gathered your feedback via a feedback link on the Browzine interface and via our Browzine trial blog post. We received 21 responses from across UQ Faculties between January and May. 

  • Your feelings about Browzine were generally positive with 58% rating the experience as excellent and 21% rating it as terrible. The Net Promoter score (-100 to 100) was 26 (mildly positive).
  • Most clients (71%) had not heard of Browzine before.
  • A slight majority (32%) reported browsing the journal table of contents (TOC) regularly.
  • Roughly 74% mainly used UQ Library Search.
  • About 58% mainly used Google or Google Scholar.

Generally, comments about the experience of using Browzine were positive, and we were surprised by some of the negative comments. In the end, one response summed up our decision:

“It's possible at present to get into a journal on the Library website and look at the contents pages. That is, I can do what Browzine has gone to a lot of trouble to organise, perfectly well already [...]. Don't get this […] Instead, spend the money on getting some actual journals.”

Who provided feedback

Graph of type of clients responding to feedback. Description below.
Graph description, types of UQ students and staff who provided feedback (from largest to smallest, percentages rounded down): Undergraduates = 5 of 21 (26%), Higher Degree by Research Students = 4 of 21 (21%),  Academic staff = 4 of 21 (21%), Coursework postgraduate students = 2 of 21 (10%), Professional staff = 2 of 21 (10%), Research staff = 1 of 21 (5%) and Other = 1 of 21 = (5%)  

Faculties feedback came from

Graph of client faculty when responding to feedback. Description below.
Graph description, Browzine feedback from staff or students in particular Faculties (from largest to smallest, percentages rounded down):  Humanities and Social Sciences = 6 of 21 (28%), Medicine = 4 of 21 (19%), Engineering Architecture & IT = 3 of 21 (14%), Health and Behavioural Sciences = 3 of 21 (14%), Science = 3 of 21 (14%), Business, Economics and Law = 1 of 21 (4%) and Other = 1 of 21 (4%).

Useful UQ Library Search features

Recent data indicates that only 426 of 78,000 UQ clients have saved items in their Library account. However, there are over 72,000 saved items and over 20,000 labels for those items. This suggests that only a minority of our clients are using the rich features available in UQ Library Search.

While UQ Library Search does not provide a direct way to browse journal tables of contents, it does have many of the features of the Browzine platform such as saving and organising items articles, saving searches and setting alerts.

Learn more about these features or contact us for assistance setting these up.

Tell us what you think

Your feedback is important and helps us assess how our services are working for you. You can send us feedback:

Last updated:
5 September 2018