Your feedback January-March 2017

Thank you to everyone who has given us feedback on library services. Most of the comments received via our online feedback form related to the following.

UQ Library Search

Thank you to everyone who contacted us about their experiences with the new UQ Library Search. We want it to work well for you, so we appreciate it when you contact us directly with details so we can investigate things and sort out any issues. Thank you for your patience as we work through these. 

Facilities

Feedback about our facilities included comments about students being noisy in designated quiet areas, students consuming hot/smelly food in the Library, air-conditioning issues, undergraduate students using postgraduate spaces, the desire for more individual space in the Law Library, students monopolising computers or sitting at a computer they were not using, signage at height-adjustable desks, furniture, and desktop screen brightness.

We continue to work to ensure our spaces are suitable and comfortable places for our clients. Because the Library is a shared space where an individual’s behaviour will have an impact on others, we have guidelines around using Library spaces. We will keep working to address problems as they arise. If you have a suggestion that might help, please let us know.   

In addition to this, we were happy to receive some positive comments about the new Law Library. Thank you! 

Library hours

Access to the print collection in the Social Sciences and Humanities Library is currently available between 8am and 6pm from Monday to Friday and between 9am and 5pm on Saturday and Sunday. We will be reviewing the effectiveness of the access to our print collections throughout the semester. As part of our review process, we will be taking into account the comments we have received about access after 6pm during the week. 

Continuing feedback

We welcome ongoing feedback from our users, including any ideas you have for improvements to our services. Contact us any time to provide feedback or request assistance.  

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Last updated:
12 May 2017