Get EndNote

UQ students and staff can access EndNote on Library computers or install EndNote on a personal device or UQ computer.

Before downloading the EndNote software, check the current issues at the end of this page.

For your personal device

  1. Check compatibility and system requirements for your computer on the EndNote site. 
    Do not download directly from the EndNote site.
  2. Watch Accessing EndNote software (YouTube, 1m).

Download EndNote (Windows or Mac)

If any of the pages appear blank, refresh your browser.

Contact or visit us for help installing EndNote.

Library computers

EndNote is installed and available on Library computers.

Other UQ computers

See Self-installing software on UQ computers to install EndNote on a UQ computer.

Update your EndNote

To check that your EndNote X9 software is updated:


  1. Click on Help
  2. Click on Check for Updates


  1. Click on the EndNote X9 program menu
  2. Check for Check for Updates

Upgrade your EndNote

Usually, the software will announce when a new version is available. If you are updating between versions:

  1. Back up your existing EndNote library files and any customized content (e.g. output styles and import filters)
  2. Close all programs related to EndNote
  3. Uninstall the old version of EndNote
  4. Complete install of the new version

Guides, training and support

A quick introduction to the essential functions of EndNote

Watch the Quick Introduction to EndNote (YouTube, 9m3s).

Current issues

  • EndNote on MacOS 10.15 (Catalina)
  • See Self-installing software on UQ computers to install EndNote on a UQ computer.
  • EndNote X9 for both Windows and Mac is now available for all UQ students and staff.
  • When installing EndNote on macOS Mojave, you may need to perform this additional step.
  • If you have trouble importing references from Google Scholar or any other database, and the journal name is being misplaced, try this suggestion.
  • Update released March 12, 2019 for Windows. To update automatically - In EndNote X9, under the “Help” menu, choose “Check for Updates…”.  To manually install, read the EndNote X9 Updates article.
  • There is an issue when installing EndNote on Windows 10. We recommend waiting 15 minutes after installation before running EndNote. 
    If a trial version of the EndNote software becomes installed, and you are asked for the product code, uninstall and reinstall.