AskUs: We're here to help you online and on campus

AskUs is our help and information service. We're here to help you online and on campus. Contact us anytime if you need some help. 

UQ students, we can help you with

  • Searching
  • Accessing resources
  • Referencing
  • Borrowing and membership
  • Wireless internet
  • Learn.UQ (Blackboard)
  • Printing
  • Student passwords
  • General enquiries

Get help when and how it best suits you

Get support online

Contact us anytime online: 

  1. Chat with us
  2. Talk to one of our friendly staff over the phone +61 7 3346 4312

during AskUs phone and chat hours.

AskUs service points

You can also visit us at an AskUs service point:

  • Central Library (Level 1)
  • JK Murray Library (Gatton)
  • PACE Health Sciences Library

Help via video call

You can also video call Askus for assistance between 10am and 3pm, Monday to Friday at kiosks in selected libraries. 

Check our opening hours for details

View our opening hours for our collections, library services and AskUs, study spaces, and 24/7 spaces

Last updated:
11 April 2022