Request resource delivery

What you can request 

Use resource delivery (previously document delivery) to request: 

  • resources we do not hold in the Library collection
  • scanned copies of journal articles and book chapters from the Library print collection.

Eligibility

UQ students, UQ staff, and hospital staff who are members of UQ Library can use this service. 

Cost

There is no charge for standard resource delivery.

Number of requests 

Visit borrowing rules and charges for the number of requests you can make per semester.

How to request

Use Library Search

Log in and use Library Search to find a resource. Enable the Include results regardless of availability toggle to display additional results.

If you find the resource in Library Search:

  1. Open the item, look for the Get it or Request section, and choose Place a resource delivery request.
  2. Review the details in the prefilled form and select Submit.

Access the request form

If you cannot find the resource in Library Search or the option to place a request does not display, use the Resource Delivery request form (UQ login required) to submit your request.

Please provide as much information as possible to help us identify the item.

Manage your requests

Visit your Library account (UQ login required) to:

  • track or cancel your request
  • view or download your documents when they are delivered.

How resources are delivered

  • Electronic copies of articles, chapters and scanned items: you will be sent a link via email.
  • Printed copies of articles and chapters, books, and other physical items: you will be notified via email when they are ready to pick up. The loan length will vary.
  • External and remote students may select Personal Delivery as your pick-up location to have physical items posted to you. Visit borrow by mail for more information.

Urgent delivery

We can try to get the items that you need urgently. Delivery costs apply.

  1. On your request form, select the service level as Rush delivery.
  2. When you receive an email notification, forward the email to ddr@library.uq.edu.au and include your mobile phone number.
  3. When the request is processed, we will send you an email with a link for online payment. We accept Mastercard and Visa.

Delivery costs and time frames

Select the delivery method to see the cost and time to deliver.

Other libraries

Visit Resource Delivery for Australian and overseas libraries.

Enquiries

Email our Resource Delivery team at ddr@library.uq.edu.au for assistance.