Restore the EndNote toolbar: Windows

If Word crashes while using EndNote, Word may disable the EndNote Add-in. The EndNote toolbar will no longer be visible.

To restore the toolbar in Word 2007/2010 (Windows):

  1. Word 2007: Click on the Office icon and select Word Options
    Word 2010/2013: Click on the File ribbon and select Options
  2. Click on Add-ins
  3. Change the Manage options to Disabled Items
  4. Click Go
  5. Highlight any EndNote item(s) and click Enable
  6. Click OK

Restore the EndNote toolbar: Mac

To restore the toolbar in MAC Word:

  1. Click on Tools and then Templates and Add-Ins...
  2. Click to tick in the boxes next to the EndNote add-ins to reactivate

Reinstall EndNote

If the above steps don't work - reinstall EndNote.

Further links: The EndNote Guide at the University of Toledo contains helpful images on restoring the EndNote toolbar in Word for both Windows and Mac.

Further support

EndNote Support FAQs have information on: