Library COVID-19 updates - we're open online to help you continue your work and study

How can I study online effectively?

How to study online has tips to help you access the tools you need and to stay focused and organised.

How can I access subject-specific resources while studying at home?

• Access your course reading lists for your Learn.UQ courses
• Check our Subject guides for key books, journals, and databases to find articles and specialised resources

How can I get help with accessing Learn.UQ and other IT issues?

Learn.UQ guides and help, including:

• Lecture recordings
• Zoom sessions
• Submitting assignments

Contact AskUs for IT help.

How can I access software for study at home?

• You may be able to access free student software for personal use
• Choosing the right tool can help you find the right tool for your specific task

What if I don’t have a laptop or computer?

If you don't have a computer or laptop for studying from home you may be able to borrow one from us. We have a limited number of laptops available for UQ students for distributing on a case-by-case basis.

• Complete the Laptops for loan form if you would like to be considered for a laptop loan
• Loans are for a period of 12 weeks initially,  with a possibility to extend the duration
• Loan laptops will not come with any UQ provided internet access when used away from campus so you'll need to set up your own internet access. If you're using the laptop on campus you'll be able to use the UQ and Eduroam Wi-Fi networks
• We will need to collect some information from you for this process but we will use this information for the purpose of distributing laptops only, in accordance with UQ's Privacy Management Policy

You can apply for financial hardship assistance if you're experiencing urgent and unexpected financial problems that are affecting your studies.

What other services are available to students?

Services for students provides information relating to assignments, research, referencing, and training.

I'm completing a thesis and need some research assistance

• We offer a range of services for higher degree by research (HDR) students to support your research needs. Learn about the key services and tools you can access during your candidature. 
• Liaison librarians are available to support honours or postgraduate coursework students completing a thesis. Contact us about your research, or to arrange a consultation.

Clients with disabilities

What support is available for clients with disabilities?

Services for clients with disabilities provides more information about the following:

• While the campus remains open
  • Some library spaces, including assistive technology rooms, are available
  • Library lockers are available
• Assistive technology room features and software inductions are available via Zoom. Only open access software can be demonstrated this way
• Access to HathiTrust ebooks for clients with a print disability is available

Some changes to our services are:

• Print resources are not available
• Print item scanning into an accessible format for clients with a print disability is not available

How can I access support for teaching online?

• The Institute for Teaching and Learning Innovation (ITaLI) provides guidance on remote teaching and academic continuity (UQ staff login required)
• Our guide on delivering resources online and to students overseas covers Copyright, Creative Commons licenses and Open Educational Resources (OER)

How can I provide access to online learning resources for my courses?

• Linking to resources in courses explains how to link or embed online articles, ebooks, videos and more in your courses
• If you use a learning resource in your course that is not available online, your liaison librarian may be able to assist you to access it or to find an alternative

What other services are available for teaching staff?

Services for teachers has information on subject guides, training, linking to resources, and support your liaison librarian can provide to help develop your students' information and digital literacy skills.

Can I get help using UQ Research Data Manager (UQRDM)?

• Use our UQ Research Data Manager guide to quickly understand how to use the system
• Request help for UQRDM technical assistance and research data management assistance, including mapping the R drive

How can I submit my HDR Research Progress Report?

Get instructions on how to upload your fortnightly HDR Research Progress Report to your project record in the UQRDM and share it with your advisors.

I am applying for a grant – how do I get assistance with my publication metrics?

Supporting for grant writing is available:

• Track and measure your metrics
• Request a metrics report
• Find funding

Access UQ eSpace to manage your research outputs

UQ eSpace, the University of Queensland's open access institutional repository, is available for you to manage your scholarly works and share the data.

As a UQ researcher, you can choose to make the author accepted manuscript available via UQ eSpace, under the Green open access model, and avoid paying any article processing charges.

I need access to print collections to continue my research 

In the interests of physical distancing and reducing the transmission of COVID-19, the University of Queensland Library has closed most of its locations and its print collections until further notice.  However, we are aware that researchers, higher degree by research (HDR) students, and honours students may require access to print collections for their research and will provide a priority retrieval service for those students and staff who require items housed in the following libraries:

• Architecture and Music Library
• Central Library
• Law Library
• Library Warehouse

Process for obtaining print items

1. Email circ@library.uq.edu.au by 3pm on weekdays (excluding public holidays) and provide the details of the items you require. Please include the title, author, and call number location to assist with retrieval. If you are a student, please include your student number.
2. Items will be retrieved from the collections and cleaned.
3. Items will be ready for you to collect (UQ ID card required) between 11am and 1pm on the following Tuesday or Friday. Please go to the AskUs service point on Level 1 and follow directions to the collection point. (Delivery times for items from the Warehouse may vary. We will email you when these items are ready to collect.)
4. There is no need to return borrowed items until the library print collection reopens but if you would like to return items please use the book return chute located near the collection point on Level 1 of Central Library

Scan and deliver service

We will also provide scanned copies of articles or chapters from journals, books, conference proceedings, and theses held in the following libraries: 

• Architecture and Music Library
• Central Library
• Law Library 
• Library Warehouse 

Please follow the usual document delivery process to place requests. We will scan the item and send you an email with a link to the digital copy.  

Process for consulting items from Fryer Library

The Fryer Reading Room is temporarily closed until further notice for the health and safety of our clients. Fryer Library staff are available to assist you online and can help you obtain the information you need from Fryer physical collections while they are unavailable. Our staff are available via email, fryer@library.uq.edu.au, 9am-5pm Monday to Friday. We are happy to answer your queries about Fryer Library collections and can offer consultations for researchers, academics and students via phone and Zoom calls.

I'm completing a thesis and need some research assistance

• We offer a range of services for higher degree by research (HDR) students to support your research needs. Learn about the key services and tools you can access during your candidature. 
• Liaison librarians are available to support honours or postgraduate coursework students completing a thesis. Contact us about your research, or to arrange a consultation.

What other services are available to researchers and HDRs?

•  Services for researchers provides information about finding funding, managing research data, publishing and metrics
•  Services for HDRs provides information about the key services and tools you can access during your candidature

Contact your liaison librarian for help.

What services are available for hospital staff?

• We support staff at the UQ/Mater McAuley Hospital and Royal Brisbane and Women's Hospital (RBWH). Members can get research assistance, request help with literature searches and speak with expert librarians about finding information.
• Services for hospital staff has more information about our services