Library COVID-19 updates - we're open online to help you continue your work and study

Library spaces and print collections are reopening. View opening hours for information. Continue to access electronic collections and online services and training to help you with your study, teaching, or research.

Face to face with a little space

You must follow physical distancing guidelines in library spaces,  including when:

  • using our study spaces and group areas - see study space availability for current building capacities
  • booking and using group rooms. Check the room information to find the capacity in UQ Book It before booking a library room.

Stay home if you are sick, waiting on test results for COVID-19, or you have been asked to self-isolate.

Help prevent the spread of viruses by:

  • washing your hands regularly with soap and water 
  • avoiding sharing objects like phones, keyboards, and pens and cleaning equipment after use
  • when coughing and sneezing, cover your mouth and nose with a flexed elbow or a tissue; throw away the tissue immediately and wash your hands

    Online resources and print collections

    • Use Library Search to explore our electronic collections and access a range of resources for your online learning. Contact us if you need access to a book or journal that's not available online and we'll do our best to help you.
    • We are gradually reopening print collections on a self-service basis (you will need your card to borrow). Our face-to-face service points remain closed for now so please contact us online if you need assistance. 

    Training and support

    Visit our training page to find classes in software, research skills, and publishing and research management. Contact us via email at training@library.uq.edu.au to arrange a software consultation.

    AskUs

    We help UQ students with IT issues including accessing UQ systems and lecture recordings, Zoom, and assignment submission.

    • Contact us anytime online
    • Chat with us or talk to one of our friendly staff over the phone on +61 7 3346 4312 between 8am and 8pm, Monday to Friday and between 12pm and 5pm on weekends.

    AskUs: We're here to help you online and on-campus.

    Contact your Liaison Librarian

    Contact your Librarian for expert advice in your discipline. Email and Zoom consultations are available.

    We also provide research assistance for higher degree by research (HDR) students, honours, and postgraduate coursework students completing a thesis. 

    Information for

    Students

     

    How can I study online effectively?

    How to study online has tips to help you access the tools you need and to stay focused and organised.

    How can I access subject-specific resources while studying at home?

    How can I get help with accessing Learn.UQ and other IT issues?

    Learn.UQ guides and help, including:

    • Lecture recordings
    • Zoom sessions
    • Submitting assignments

    Contact AskUs for IT help.

    How can I access software for study at home?

    What if I don’t have a laptop or computer?

    If you don't have a computer or laptop for studying from home you may be able to borrow one from us. We have a limited number of laptops available for UQ students for distributing on a case-by-case basis.

    • Complete the Laptops for loan form if you would like to be considered for a laptop loan
    • Loans are for a period of 12 weeks initially,  with a possibility to extend the duration
    • Loan laptops will not come with any UQ provided internet access when used away from campus so you'll need to set up your own internet access. If you're using the laptop on campus you'll be able to use the UQ and Eduroam Wi-Fi networks
    • We will need to collect some information from you for this process but we will use this information for the purpose of distributing laptops only, in accordance with UQ's Privacy Management Policy

    You can apply for financial hardship assistance if you're experiencing urgent and unexpected financial problems that are affecting your studies.

    What other services are available to students?

    Services for students provides information relating to assignments, research, referencing, and training.

    I'm completing a thesis and need some research assistance

    • We offer a range of services for higher degree by research (HDR) students to support your research needs. Learn about the key services and tools you can access during your candidature
    • Liaison librarians are available to support honours or postgraduate coursework students completing a thesis. Contact us about your research, or to arrange a consultation.

    Clients with disabilities

    What support is available for clients with disabilities?

    Services for clients with disabilities provides more information about the following:

    • While the campus remains open
      • Some library spaces, including assistive technology rooms, are available
      • Library lockers are available
    • Assistive technology room features and software inductions are available via Zoom. Only open access software can be demonstrated this way
    • Access to HathiTrust ebooks for clients with a print disability is available

    Some changes to our services are:

    • Print resources are not available
    • Print item scanning into an accessible format for clients with a print disability is not available

    Teaching staff

     

    How can I access support for teaching online?

    How can I provide access to online learning resources for my courses?

    • Linking to resources in courses explains how to link or embed online articles, ebooks, videos and more in your courses
    • If you use a learning resource in your course that is not available online, your liaison librarian may be able to assist you to access it or to find an alternative

    What other services are available for teaching staff?

    Services for teachers has information on subject guides, training, linking to resources, and support your liaison librarian can provide to help develop your students' information and digital literacy skills.

    Researchers

     

      Can I get help using UQ Research Data Manager (UQRDM)?

      How can I submit my HDR Research Progress Report?

      Get instructions on how to upload your fortnightly HDR Research Progress Report to your project record in the UQRDM and share it with your advisors.

      I am applying for a grant – how do I get assistance with my publication metrics?

      Supporting for grant writing is available:

      Access UQ eSpace to manage your research outputs

      UQ eSpace, the University of Queensland's open access institutional repository, is available for you to manage your scholarly works and share the data.

      As a UQ researcher, you can choose to make the author accepted manuscript available via UQ eSpace, under the Green open access model, and avoid paying any article processing charges.

      I need access to print collections to continue my research 

      The Library is gradually reopening print collections on a self-service basis. You will need your card to borrow. Most of our face-to-face service points remain closed for now so please contact us online if you need assistance. 

      Scan and deliver service

      We will provide scanned copies of articles or chapters from journals, books, conference proceedings, and theses held in the Library Warehouse. Please follow the usual document delivery process to place requests. We will scan the item and send you an email with a link to the digital copy.   

      Process for consulting items from Fryer Library

      The Fryer Reading Room is temporarily closed until further notice for the health and safety of our clients. Fryer Library staff are available to assist you online and can help you obtain the information you need from Fryer physical collections while they are unavailable. Our staff are available via email, fryer@library.uq.edu.au, 9am-5pm Monday to Friday. We are happy to answer your queries about Fryer Library collections and can offer consultations for researchers, academics and students via phone and Zoom calls.

      I'm completing a thesis and need some research assistance

      • We offer a range of services for higher degree by research (HDR) students to support your research needs. Learn about the key services and tools you can access during your candidature
      • Liaison librarians are available to support honours or postgraduate coursework students completing a thesis. Contact us about your research, or to arrange a consultation.

      What other services are available to researchers and HDRs?

      •  Services for researchers provides information about finding funding, managing research data, publishing and metrics
      •  Services for HDRs provides information about the key services and tools you can access during your candidature

      Contact your liaison librarian for help.

      Hospital staff

       

      What services are available for hospital staff?

      • We support staff at the UQ/Mater McAuley Hospital and Royal Brisbane and Women's Hospital (RBWH). Members can get research assistance, request help with literature searches and speak with expert librarians about finding information.
      • Services for hospital staff has more information about our services