Most libraries are now open but Queensland Government restrictions remain in place. For more information see UQ community COVID-19 advice. Continue to access electronic collections and online services and training to help you with your study, teaching, and research.
Masks must be worn when moving around library spaces if physical distancing is not possible. You may remove your mask when seated or 1.5m from other people. Observe physical distancing of 1.5m where possible and you must check-in to all buildings using the Check-In QLD codes, in line with Queensland Government restrictions.
Face to face with a little space
You must wear a face mask and follow physical distancing guidelines, including when:
- using our study spaces and group areas - see study space availability for current building capacities
- booking and using group rooms. Check the room information to find the capacity in UQ Book It before booking a library room.
Stay home if you are sick, waiting on test results for COVID-19, or you have been asked to self-isolate.
Also help prevent the spread of viruses by:
- washing your hands regularly with soap and water
- avoiding sharing objects like phones, keyboards, and pens and cleaning equipment after use
- when coughing and sneezing, cover your mouth and nose with a flexed elbow or a tissue; throw away the tissue immediately and wash your hands.
- checking in using the QR codes available.
AskUs, consultations and training available online
AskUs is available online and over the phone during regular opening hours. Some of our service points are also open to help you in person.
Where you have a consultation or training session booked with us during this time, it may be rescheduled, moved online, or cancelled. We will contact anyone who is affected.
Online resources
Use Library Search to explore our electronic collections and access a range of resources for your online learning.
Library loans
We have temporarily suspended fines for overdue loans. We encourage you to hold on to your loans for now and not come to campus to return them while access to UQ campuses is restricted.
Further information
AskUs
We help UQ students with IT issues including accessing UQ systems and lecture recordings, Zoom, and assignment submission.
- Contact us anytime online
- Chat with us or talk to one of our friendly staff over the phone on +61 7 3346 4312 between 8am and 5pm, Monday to Friday and between 12pm and 5pm on Saturday (excluding public holidays).
Contact your Liaison Librarian
Contact your Librarian for expert advice in your discipline. Email and Zoom consultations are available.
We also provide research assistance for higher degree by research (HDR) students, honours, and postgraduate coursework students completing a thesis.
Information for
Students
How can I study online effectively?
How to study online has tips to help you access the tools you need and to stay focused and organised.
How can I access subject-specific resources while studying at home?
- Access your course reading lists for your Learn.UQ courses
- Check our Subject guides for key books, journals, and databases to find articles and specialised resources
How can I get help with accessing Learn.UQ and other IT issues?
Learn.UQ guides and help, including:
- Lecture recordings
- Zoom sessions
- Submitting assignments
Contact AskUs for IT help.
How can I access software for study at home?
- You may be able to access free student software for personal use
- Choosing the right tool can help you find the right tool for your specific task
What if I don’t have a laptop or computer?
If you do not have a computer or laptop you can use for studying, you may be able to:
- Borrow a laptop on a short-term basis
- Apply via the Student Laptop Scheme to receive a brand new free laptop to keep on a permanent basis. All applications are assessed based on individual financial circumstances.
What other services are available to students?
Services for students provides information relating to assignments, research, referencing, and training.
I'm completing a thesis and need some research assistance
- We offer a range of services for higher degree by research (HDR) students to support your research needs. Learn about the key services and tools you can access during your candidature.
- Liaison librarians are available to support honours or postgraduate coursework students completing a thesis. Contact us about your research, or to arrange a consultation.
Clients with disabilities
What support is available for clients with disabilities?
Services for clients with disabilities provides more information about the following:
- While the campus remains open
- Some library spaces, including assistive technology rooms, are available
- Library lockers are available
- Assistive technology room features and software inductions are available via Zoom. Only open access software can be demonstrated this way
- Access to HathiTrust ebooks for clients with a print disability is available
Some changes to our services are:
- Print resources are not available
- Print item scanning into an accessible format for clients with a print disability is not available
Teaching staff
How can I access support for teaching online?
- The Institute for Teaching and Learning Innovation (ITaLI) provides guidance on remote teaching and academic continuity (UQ staff login required)
- Our guide on delivering resources online and to students overseas covers Copyright, Creative Commons licenses and Open Educational Resources (OER)
How can I provide access to online learning resources for my courses?
- Linking to resources in courses explains how to link or embed online articles, ebooks, videos and more in your courses
- If you use a learning resource in your course that is not available online, your liaison librarian may be able to assist you to access it or to find an alternative
What other services are available for teaching staff?
Services for teachers has information on subject guides, training, linking to resources, and support your liaison librarian can provide to help develop your students' information and digital literacy skills.
Researchers
Can I get help using UQ Research Data Manager (UQRDM)?
- Use our UQ Research Data Manager guide to quickly understand how to use the system
- Request help for UQRDM technical assistance and research data management assistance, including mapping the R drive
How can I submit my HDR Research Progress Report?
Get instructions on how to upload your fortnightly HDR Research Progress Report to your project record in the UQRDM and share it with your advisors.
I am applying for a grant – how do I get assistance with my publication metrics?
Supporting for grant writing is available:
Access UQ eSpace to manage your research outputs
UQ eSpace, the University of Queensland's open access institutional repository, is available for you to manage your scholarly works and share the data.
As a UQ researcher, you can choose to make the author accepted manuscript available via UQ eSpace, under the Green open access model, and avoid paying any article processing charges.
I need access to print collections to continue my research
The Library is gradually reopening print collections on a self-service basis. You will need your card to borrow. Most of our face-to-face service points remain closed for now so please contact us online if you need assistance.
Scan and deliver service
We will provide scanned copies of articles or chapters from journals, books, conference proceedings, and theses held in the Library Warehouse. Please follow the usual document delivery process to place requests. We will scan the item and send you an email with a link to the digital copy.
Process for consulting items from Fryer Library
Access to Fryer Library materials in the FW Robinson Reading Room is by appointment only on a trial until 24 December. This will enable us to provide you with a high level of service and safety. Appointments are available Monday to Thursday by appointment only. You can book a research desk between 9.30am and 12.30pm, 1.30pm and 4.30pm, or reserve a desk for an entire day. Note that the reading room is closed for an hour between 12.30pm and 1.30pm. Use our online booking system to book an appointment at least five business days before you want to visit.
I'm completing a thesis and need some research assistance
- We offer a range of services for higher degree by research (HDR) students to support your research needs. Learn about the key services and tools you can access during your candidature.
- Liaison librarians are available to support honours or postgraduate coursework students completing a thesis. Contact us about your research, or to arrange a consultation.
What other services are available to researchers and HDRs?
- Services for researchers provides information about finding funding, managing research data, publishing and metrics
- Services for HDRs provides information about the key services and tools you can access during your candidature
Contact your liaison librarian for help.
Hospital staff
What services are available for hospital staff?
- We support staff at the UQ/Mater McAuley Hospital and Royal Brisbane and Women's Hospital (RBWH). Members can get research assistance, request help with literature searches and speak with expert librarians about finding information.
- Services for hospital staff has more information about our services
Check COVID-19 (coronavirus) advice for the UQ community for the latest information.