Items you require may already be on loan to someone else, at our warehouse or in another UQ Library. Place a hold on these items and we will arrange for them to be delivered to the library location of your choice, free of charge. If a book is on the shelf at your campus, you are expected to go and get it.

Requesting the item

  1. Log in to the Library website
  2. Find the item in UQ Library Search and then click the Location & availability tab
  3. Click the Place a hold link
  4. Choose your pickup location 
    • if it is at your campus, you will not be able to place a hold
    • if you're an external/remote student, select your home address for delivery
  5. Optionally specify a 'not needed after' date, whereby we can automatically cancel the hold for you
  6. Click Place a hold

If the item is on loan to a client they will receive an email alerting them the item has been recalled. Recalled loans must be returned within 7 days. Items coming from the warehouse or another campus should arrive within 5 working days.

When your requested item is ready for collection you will receive an email. Items will be held for 5 days.

Cancelling a request

  1. View your requests in your account
  2. Click the Cancel link for the request