Payments system outage, Saturday 25 July 2020

Library payments will be unavailable between 9am and 3.30pm on Saturday 25 July due to system upgrades. You will be unable to make payments to the Library during this time.

This post explains how our services will operate during the payment outage. 

Update: all payments restored by 3.30pm. Thank you for your patience.

Print credit

You can use any print credit within your print account to print as normal during the outage. However, you will be unable to purchase additional credit until after 3.30pm.

Please purchase sufficient print credit in advance.

Document delivery

Requests for document delivery can be made as normal. Should the request require payment (for accelerated delivery, or for requests by other libraries), we will email you the payment link on the next business day (Monday 27 July).

Membership applications: UQ Alumni

You can submit your application form online but will be unable to make payment during the outage. Library staff will contact you on the next business day.

Library fines

You will be unable to pay fines during this time. Please try again after 3.30pm.


Last updated:
25 July 2020