Client Services, within Learning and Research Services, connects you to the Library and helps you achieve your research, teaching and learning goals. We are happy to assist you when you visit a library, chat online or contact us. We provide:

  • research assistance
  • information technology help for students 
  • guides and information skills tutorials

Faculty Liaison teams

  • Liaise with UQ Faculties, Schools, Institutes, Research Centres and teaching hospitals
  • Provide research assistance for staff and students
  • Develop and maintain library collections 
  • Deliver classes and web-based tools to support information literacy
  • Services for academic staff including literature reviews, citation analysis, data management, scholarly communication, EndNote support


Associate Director, Client Experience

Faculties of Engineering, Architecture and Information Technology (EAIT), Humanities and Social Sciences (HASS), and Science

Faculties of Business, Economics and Law (BEL), Health and Behavioural Sciences (HABS), and Medicine

Information Assistance

  • Provide client help at Library service desks, phone, email and chat
  • Client information technology assistance