Client Services, within Learning and Research Services, connects you to the Library and helps you achieve your research, teaching and learning goals. We are happy to assist you when you visit a library, chat online or contact us. We provide:

  • research assistance
  • information technology help for students 
  • guides and information skills tutorials

Digital Scholars Hub

  • Provide training and support in IT skills and digital literacy
  • Develop online training tools and create content for online modules
  • Policy direction for eLearning initiatives

Associate Director

Kathleen Smeaton

+ 61 7 336 56365


Faculty Liaison teams

  • Liaise with UQ Faculties, Schools, Institutes, Research Centres and teaching hospitals
  • Provide research assistance for staff and students
  • Develop and maintain library collections 
  • Deliver classes and web-based tools to support information literacy
  • Services for academic staff including literature reviews, citation analysis, data management, scholarly communication, EndNote support

Business Economics and Law (BEL), Humanities and Social Sciences (HASS) and UQ College

Manager (acting)

Justine Cawley

+ 61 7 334 60548

Engineering, Architecture and Information Technology (EAIT) and Science

Faculty of Medicine, Health and Behavioural Science (HABS) & Rural Clinical School


Information Assistance

  • Provide client help at Library service desks, phone, email and chat
  • Client information technology assistance