Client Experience, within Learning and Research Services, connects you to the Library and helps you achieve your research, teaching and learning goals. We are happy to assist you when you visit a library, chat online or contact us. We provide:

  • research assistance
  • information technology help for students 
  • guides and information skills tutorials.

Contacts on this page:

Julie Oates, Associate Director

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Faculty Liaison Team

  • Liaise with UQ Faculties, Schools, Institutes, Research Centres and teaching hospitals
  • Provide research assistance for staff and students
  • Develop and maintain library collections 
  • Deliver classes and web-based tools to support information literacy
  • Provide advice on literature reviews, citation analysis, data management, scholarly communication and EndNote support

Lucy Behm, Senior Manager

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Spaces and AskUs

  • Provide client help at Library service desks, and by phone, email and chat
  • Provide students with information technology assistance
  • Provide and maintain Library spaces

Sandra Rothwell, Senior Manager

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Outreach and Service Development

Loretta Atkinson, Senior Manager

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